New Customer Information

Gate Operation

First press the * key.
Next enter your 4 digit personal access code.
Finally, hit the # key.

Opening Your New Unit

All vacant units have a temporary break-away lock securing them. Watch this short video for instructions on opening this lock.

Lunch Hour

Our staff will take a lunch break from 1:00 - 2:00 each afternoon. We're sorry for any inconvenience. You can reach our answering service during this time by calling the office number: 479-636-9498.

Online Transactions

Accessing Your Online Account

If you rented your unit over the phone or in person, you may not have an online account. If you want to pay online or check your account balance, call our office to set up a username and password. You will then be able to log in 24/7!

Moving Out?

We're sorry to see you go!

Follow these steps to ensure that your security deposit it returned to you in a timely manner.
1. Completely empty out your unit. Trash must be removed from the property.
2. Sweep the unit out thoroughly.
3. Close the unit door, slide the latch and take your lock with you.
4. Inform our staff in writing (email or a written note) that you are out of the unit. Include your name and unit number, the date and your current mailing address.

If you have any questions, don't hesitate to give us a call during regular office hours.